Exchange or Return Requests
We offer free size exchanges for life– and free damage exchanges for life!
So, if your finger size changes over time or your ring cracks or breaks (as super hard alternative metals can occasionally do), you are covered.
We also offer a 40-day Return Policy (from the date of purchase).
If you need to request either an exchange or return, simply fill out the form below. We will then email you with either a Return Authorization or Exchange Authorization Form and instructions. Forms are emailed to you during our regular business hours 9AM – 5PM EST Monday – Friday.
Exchanges are typically processed at the manufacturer within 5-7 business days of ring receipt (for in stock rings). Made to Order and Special Order rings will take longer. Free return shipping to you is by regular USPS mail and takes about a week …... but you will have the option to upgrade to a faster method if you like!